Cookies
This Cookie Policy explains how we, HIDDB KG, use cookies and other similar technologies as part of its website.
This page is a translation and therefore legally not binding. Please refer to the original German version which you can find here .
What is a cookie?
Cookies are small text files that are stored in the browser directory of a computer. They help website operators understand how visitors use websites. They remember a user's login information and store personal settings for websites.
Does HIDDB use cookies?
Yes. We use cookies in accordance with our Privacy Policy to ensure that our services run properly, detect and prevent fraud, understand how visitors use and interact with our website, and analyze and improve services.
Dashboard
On our dashboard, we use the cookies listed below.
We use cookies in the authentication process and to determine whether cookies may be set.
| Name | Expiry | type |
|---|---|---|
refresh_token | session | HTTP Cookie |
cookie-consent | 1 year | HTTP Cookie |
We use Stripe for payment processing.
| Name | Expiry | type |
|---|---|---|
__stripe_sid | 30 min | HTTP Cookie |
__stripe_mid | Ein Jahr | HTTP Cookie |
_ab | session | Session storage |
id | session | Session storage |
1 | session | Session storage |
_mf | session | Session storage |
We use OpenReplay to monitor application behavior and performance of our web portal during user sessions.
| Name | Expiry | type |
|---|---|---|
__openreplay_uuid | persistent | local speaker |
__openreplay_token | session | Session storage |
__openreplay_pageno | session | Session storage |
We use HelpScout to provide support via chat and to provide answers to common questions.
| Name | Expiry | type |
|---|---|---|
persist:hs-beacon-{uuid} | persistent | local speaker |
persist:hs-beacon-message-{uuid} | persistent | local speaker |
his-beacon-{uuid}-shown-animation | persistent | local speaker |
We use Atlassian Statuspage to provide availability and maintenance information.
| Name | Expiry | type |
|---|---|---|
{id}.statuspage.io_dismissed | persistent | local speaker |
We use Rewardful to allow customers to refer customers.
| Name | Expiry | type |
|---|---|---|
rewardful.referral | 60 days | HTTP Cookie |
Landingpage
On our landing page, we use the cookies listed below.
Provided that a user agrees to the use of cookies, we store this information in a separate cookie.
| Name | Expiry | type |
|---|---|---|
cookie-consent | Ein Jahr | HTTP Cookie |
We use Rewardful so customers can refer customers.
| Name | Expiry | type |
|---|---|---|
rewardful.referral | 60 days | HTTP Cookie |
Can I also disable cookies
Yes. You can disable the setting of cookies via the cookie settings dashboard. You can manage your cookie settings and disable cookies in your browser. Check your internet browser's help pages or follow the links below to learn about your choices. If you disable cookies, some features of our website or services may not behave as intended.
Last updated: 01 July 2022